本局的刑偵工作為24小時制，報案及緊急行動中心的刑事偵查員會通宵值勤，若有需要，市民可隨時按門鈴報案或要求援助。

總部－報案及緊急行動中心

總機：2855 7777
傳真：2835 6100
電郵：piquete.sede@pj.gov.mo
地址：澳門友誼大馬路823號司法警察局大樓

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為及時掌握住宅大廈內的治安狀況，協助領導層制定預防及打擊犯罪策略，同時推廣社區警務工作，加強與大廈管理員和市民直接溝通，共同維護居住環境的安全，本局於2010年1月成立大廈罪案預防小組，由局長負責統籌，為社區警務及公共關係處轄下的常設部門。　　

該組日常進行大廈防罪宣傳工作，聯同各刑偵部門定期到各區住宅及商業大廈進行巡查，並與各界社團、坊會和物業管理業界等保持緊密聯繫，了解、搜集犯罪資訊並及時作出跟進。　

2014年，為彙集更多社區力量，推動各界積極參與防罪滅罪工作，本局創建由該組主導及協調，本澳各大廈業主委員會成員、大廈住戶及物業管理公司成員共同參與的警民合作機制“司警局大廈防罪之友”，各成員成為本局與各大廈管理機關、業主和住戶之間的橋樑，協助本局向大廈管理人員、業主和住戶傳播警務資訊，並向本局反饋社區治安情況和居民意見，實現警民協防、共護社區的最大效能。

因應犯罪形勢不斷變化，本局切實將防罪宣傳覆蓋面從住宅大廈擴展至全社區；為更準確反映部門職能，該組於2025年7月改稱“防止罪案科”。

防止罪案科

電話：6299 0880　6299 0881
傳真：8800 5518
電郵：gpcah@pj.gov.mo
地址：澳門友誼大馬路823號司法警察局大樓

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        司法警察局的接待及投訴中心是直接向局長、副局長負責的部門。當市民向本局反映意見及作出投訴的時候，所反映的情況及投訴的資料均直接交由本局領導層審閱，這樣一方面保證反映的情況或投訴的內容絕對保密，另一方面亦能及時對違規人員進行調查和處理。

接待及投訴中心

電話：8800 1999
傳真：8800 1555
電郵：nar@pj.gov.mo
地址：澳門友誼大馬路823號司法警察局大樓

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警民關係研究組是本局社區警務及公共關係處轄下的工作小組，並直接向局長負責。警民關係研究組設立的目的，是為了促進警民互動，推動全民執法，提高執法效率。它的職責是︰從多個途徑收集各類與警民關係相關的訊息，評估警民關係中出現的問題，提供有關司警執法方面的簡單法律諮詢和法律宣傳，及時向本局領導反映情況、提出改善警民關係的建議，以便局長作出相關的決策，實現警民良性互動，務求在法律允許的前提下，充分利用社會力量，協助本局的執法工作，以達至全民守法和全民執法的目的。

警民關係研究組

電話：8800 1111
傳真：8800 1991
電郵：gerpp@pj.gov.mo
地址：澳門友誼大馬路823號司法警察局大樓

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關注少年組於2000年2月成立，隸屬社區警務及公共關係處，是一個針對青少年偏差及犯罪行為、積極開展研究並推行防治工作的部門，主要職責為研究本澳青少年犯罪的特徵和趨勢，制定相應的對策，透過與家庭、學校、青年社團及其他政府部門的溝通和合作，致力提升校園及周邊安全，強化教職員和家長識別及應對青少年問題的能力，幫助青少年樹立遵紀守法意識和正確價值觀，引導他們分清善惡、遠離犯罪。

2008年，本局在社會各界尤其是教育界的大力支持下成立“學校安全聯絡網”警校聯絡機制，為涉及青少年的訊息通報創設更便捷的渠道。其後，為響應特區政府青年政策，進一步完善預防青少年犯罪的工作，本局於2013年啟動面向本澳中學生的“滅罪小先鋒種子計劃”，2018年增設以高等院校學生為對象的“社區安全青年領袖計劃”，持續為青少年提供防罪普法及正向思維教育，不斷鞏固青少年的國家觀念和法治意識。

2025年7月，關注少年組改稱為“關注少年科”。

關注少年科

電話：8800 5500 （非辦公時間設有電話錄音）
傳真：2835 6895
電郵：nam@pj.gov.mo
地址：政府（青茂）辦公大樓5樓

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本局行政輔助中心隸屬於人事及行政處，負責跟進一般行政事務及有關文件的收發，亦會接受市民申請《檢舉記錄之證明》。

如報案人或利害關係人有需要，於辦公時間可向本局行政輔助中心申請，或因報案人爲非本地居民及急於離澳，亦可向報案中心提出申請，由本局領導層簽發相關的《檢舉記錄之證明》。

申請《檢舉記錄之證明》所需文件、相關手續及費用，可查閱本局之服務承諾。

行政輔助中心

電話：8800 6333　8800 1367
傳真：2831 2780
地址：澳門友誼大馬路823號司法警察局大樓

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The Judiciary Police's Case Reporting and Emergency Operation Centre operates on a 24-hour system. The Case Reporting and Emergency Operation Centre's investigators will be on duty throughout the night. If required, the general public can press the door bell to make a police report or request for assistance at any time.

Headquarters

Tel：2855 7777
Fax：2835 6100
Email：piquete.sede@pj.gov.mo
Address：Judiciary Police Building, No. 823, Av. da Amizade, Macao

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To keep abreast of the security situation in residential buildings, assist the directorate in formulating crime prevention and combatting strategies, promote community policing, strengthen direct communication with building caretakers and residents, and jointly maintain a safe living environment, the Judiciary Police established the Crime Prevention Team for Residential Buildings in January 2010.  Coordinated by the Director, it is a permanent unit under the Community Policing and Public Relations Division.

The Team conducts publicity work on crime prevention in buildings on a daily basis, and regularly conducts patrols in residential and commercial buildings in various districts in coordination with different criminal investigation units.  It also maintains close liaison with community groups, neighbourhood associations, and the property management sector to learn and gather crime information as well as providing timely follow-up actions.

In 2014, to mobilise greater community support and encourage all sectors to actively participate in crime prevention and combat efforts, the Judiciary Police established the “Friends of Crime Prevention in Residential Buildings”, a police-community cooperation mechanism led and coordinated by the said Team, with participation from members of various building owners’ committees, building residents and property management companies.  The members serve as a bridge between the Judiciary Police and the building management entities, owners and residents, assisting the Judiciary Police in disseminating police information to building caretakers, owners and residents, and providing feedback to the Judiciary Police on the security conditions of the community and the residents’ opinions, thereby maximising the effectiveness of police-community collaboration in community protection.

In response to the ever-changing crime landscape, the Judiciary Police has effectively expanded its crime prevention outreach from residential buildings to the entire community; to more accurately reflect the duties of the unit, the Team was renamed “Crime Prevention Section” in July 2025.

Crime Prevention Section

Tel：6299 0880　6299 0881
Fax：8800 5518
Email：gpcah@pj.gov.mo
Address：Judiciary Police Building, No. 823, Av. da Amizade, Macao

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Ranking as a department within the framework of the Judiciary Police, the Reception and Complaints Centre is under direct supervision of the Directorate. All suggestions and complaints made by the public are submitted directly to the Director. This body holds the sole authority to make assessments of such suggestions and complaints. This practice was adopted to keep in absolute confidentiality the information and complaints that the directors handle, and allows it to take swift measures to discipline our staff members who are in breach of the laws.

Reception and Complaints Centre

Tel：8800 1999
Fax：8800 1555
Email：nar@pj.gov.mo
Address：Judiciary Police Building, No. 823, Av. da Amizade, Macao

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The Police-Community Relations Research Group is a unit under the Community Policing and Public Relations Division, and directly held accountable to the director. Committed to facilitate police-community interactions, this research unit aims to boost the rule of law among the public and improve enforcement efficiency. The group seeks to pool extensive information on community policing and give problem assessment. In return, it provides basic legal consultation and promotes legal awareness in the public. On top of these, the group also furnishes the directorate decision references with timely reports and recommendations aimed at meliorating community-police relations. Endeavored to induce positive interactions, this research group, in line with law, strives to bring the best out in community engagement for better delivery of police services, and to solidify the belief of social order and community governance.

The Police-Community Relations Research Group

Tel：8800 1111
Fax：8800 1991
Email：gerpp@pj.gov.mo
Address：Judiciary Police Building, No. 823, Av. da Amizade, Macao

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Established in February 2000, the Youth Concern Group, under the Community Policing and Public Relations Division, is a unit that actively conducts research and implements prevention measures targeting misconduct and criminal behaviours amongst the youngters.  Its main duties include studying the characteristics and trends of juvenile delinquency in Macao, and formulating the corresponding measures.  Through communicating and collaborating with families, schools, youth groups and other government departments, the Youth Concern Group devotes to enhance the safety in schools and its surroundings, strengthen the ability of teaching staff and parents in identifying and addressing youth-related issues, and help young people develop a sense of law-abidingness and positive values, guiding them to distinguish between good and evil and stay away from crimes.

In 2008, with the strong support from various sectors of the community, especially the education sector, the Judiciary Police established the “Communication Network for School Safety”, a police-school communication mechanism to create a more convenient channel for disseminating youth-related information.  After that, in response to the SAR Government’s youth policy and to further improve the juvenile crime prevention efforts, the Judiciary Police launched the “Junior Anti-crime Pioneers Seed Project” for secondary students in Macao in 2013.  In 2018, the “Youth Leaders for Community Safety Project” targeting tertiary students was also launched, continuously providing young people with crime prevention education and positive thinking, strengthening their national values and awareness of the rule of law.

In July 2025, the Youth Concern Group was renamed “Youth Concern Section”.

Youth Concern Section

Tel：8800 5500 (telephone recording service is available outside office hours)
Fax：2835 6895
Email：nam@pj.gov.mo
Address：Government (Qingmao) Office Building, 5th floor

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The Administrative Centre is subordinate to the Human resourses and Administration Division. It is responsible for the handling of administrative documents, including the application of Case Reporting Certificate.

Complainants and parties of interest who need to apply for a Case Reporting Certificate may apply to the Administrative Centre of the Judiciary Police during office hour. If the complainant is not a Macao resident and is leaving Macao soon, he/she may also apply to the Case Reporting and Emergency Operation Centre, for a Case Reporting Certificate signed by the Judiciary Police directorate.

For more information on the application procedures and the documents required, please check our Performance Pledge.

Administrative Centre

Tel：8800 6333　8800 1367
Fax：2831 2780
Address：Judiciary Police Building, No. 823, Avenida da Amizade, Macau

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