Any
person who has witnessed a crime or been told that a crime was
committed may report the incident to the Judiciary
Police by one of the following ways:
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In Person or through Family Members |
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The
headquarters of this law enforcement agency at Rua Central operates
24 hours a day, although its main entrance is closed from 8 p.m.
to 8 a.m. During this period of time, duty-officers are on duty
in our Standby Unit to provide a round-the-clock service. Hence,
for seeking help or reporting crimes at night, the public may
ring the doorbell at the main entrance to get assistance from
one of our duty-officers.
During office hours, and should this be
the way that suits them the most, members of the public may report
crimes to our Service Provider and Complaints Center, instead
of the Standby Unit. The Center is located at Rua Central, The
Judiciary Police Building, New Wing, 2nd floor, Macao.
We encourage people to report crimes in
person and the reason is that a face-to-face dialogue enables
our officers to get a full and accurate picture of the circumstances
under which the crime was committed, which does help to make a
swift decision on actions to be taken. |
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By Telephone |
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Standby
Unit:557775, 557777 (24
hours)
Service Provider and Complaints Center:338111
(telephone
recording service available after office hours)
Police-Community
Relations Research Group:329111
(telephone
recording service available after office hours)
Gambling-related Crime Division (Hotline): 330099
Narcotics Division (Hotline): 3967709
/ 3967719
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Fax
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Standby
Unit: 356100
Service Provider and Complaints Center: 3967555
Police-Community Relations
Research Group: 3967111
Gambling-related Crime Division: 330030
Narcotics Division: 839496 |
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By Mail |
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- Judiciary Police: Judiciary
Police Building, Rua Central,
(Please address your correspondence to “
The Director of the Judiciary Police”.)
- Service Provider and Complaints
Center: New Wing of the Judiciary PoliceBuilding, Rua Central,
- Police-Community
Relations Research Group:
New Wing of the Judiciary PoliceBuilding, Rua Central,
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Gambling-related Crime
Division: Central Plaza, No. 8, Rua Padre Luis Frois S. J.,
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By E-mail |
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Standby Unit: piquete.sede@pj.gov.mo
Service
Provider and Complaints Center: nar@pj.gov.mo
Police-Community Relations Research Group: drppj@macau.ctm.net
Gambling-related Crime Division: dpccj@macau.ctm.net
Narcotics Division: dictepj@macau.ctm.net
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Despite
of the way that the public has chosen to report crimes, it is
crucial to be as accurate as possible in providing the following
details: the nature of the crime; when, where and how it happened;
the casualties; the losses incurred; and the personal details
of the culprit (if the offender is an unknown person, provide
a description that shall include approximate age, gender, appearance,
clothing, ornament, and other details), escape route and weapons
or tools used, etc. All these details help to get a broad picture
of the incidents, reconstruct them, and initiate the investigative
proceedings.
Furthermore, victims and those concerned
should, if possible, seal off the crime scenes (particularly
in cases of robbery and theft in premises) and stop people from
walking in and out. Victims must avoid at all costs touching
any objects in the crime scenes, in particular weapons and tools
that the culprits have used to commit crimes, but have left
behind while escaping, so as to preserve all traces. Victims
should remain in the scenes until police experts arrive to have
them examined and collect any evidence, which may include fingerprints,
if traces are found. This would assist the subsequent efforts
to uncover additional information that may help to solve the
cases.
Whenever the scene of the crime is monitored
by a closed-circuit television system, the videotape should
be preserved and handed over to the police, for investigation
purposes.
The police shall also be provided with
certificates or serial numbers of goods that have been stolen,
either through robbery or theft, as soon as possible. Photographs
or sketches of the stolen goods should also be provided to the
police, if available, since they may serve as leads to arrest
the culprits while the goods are still in their possession.
During the act of crime reporting, citizens will be asked to
provide their personal details, as well as means of contact,
in order to smooth the progress of the investigation, based
on the information that they have provided.
Ideally, the information that we receive
from the public should be one that is accurate. The police efforts
will turn out to be much more difficult if there are exclusions
of any relevant piece of evidence. This may trigger setbacks
in solving the reported crime.
Apart from the obvious waste of public
resources caused by wilful false statements and/or hoaxes, we
make it known that both practices are considered criminal offences,
when the circumstances are serious, and any person who is found
guilty on charges related to either of these two crimes is liable
to be punished under criminal laws.
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