How the fraud works:
- Culprits mount a card reader, using double-sided tape, over the real cash machine card slot to copy card details;
- Meanwhile, a spy camera overlooking the keypad is hidden to record PIN entries;
- The culprits then covertly monitor nearby;
- A card is cloned and cash is taken from the victim's account with the stolen card details and PIN.
Preventative measures:
- Be mindful of any suspicious devices fitted on the card slot and above the keypad;
- Always cover your hand when keying in your PIN;
- Beware of your surroundings when making withdrawals. Use another cash machine if someone is behaving suspiciously nearby.
Should you suspect an ATM has been tampered with skimming devices,
please report to us immediately.
Crime Report Hotline 993
24 Hours Hotline
993
Standby Unit (headquarter)
28557775 28557777
Standby Unit - COTAI Sub-Bureau
88003222
Standby Unit - Vista Magnifica Court
28330099 88001100
Service Provider & Complaints Center
88001999
(telephone recording service avalaible after office hours)